Last updated: April 7, 2025
At Imagefly, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order or contact us.
Design Files: Any images, text, or designs you upload or share for your custom orders.
Payment Information: Processed securely through trusted third-party payment providers (e.g., PayPal). We do not store your credit card or banking details.
Website Usage Data: Information like IP address, browser type, device type, and pages visited, collected through cookies and analytics tools to improve your experience.
2. How We Use Your Information
We use your information to:
Fulfill and manage your orders.
Communicate with you about your order status or design support.
Provide customer service and respond to inquiries.
Send occasional updates, promotions, or offers (you may opt out anytime).
Improve our website, services, and user experience.
3. Sharing Your Information
We respect your privacy. We do not sell or rent your personal information. We may share information with:
Trusted service providers who assist with payment processing, shipping, web hosting, or analytics.
Law enforcement or regulatory authorities if required by law or to protect our rights and customers.
4. Data Security
We take data protection seriously. We use industry-standard security measures (like SSL encryption) to protect your information from unauthorized access, misuse, or disclosure.
5. Your Choices
Access & Update: You can request access to your personal data or ask for corrections.
Opt-Out: You can unsubscribe from our promotional emails at any time using the link provided in the email.
Cookies: Most browsers allow you to control cookies through settings. Disabling them may affect some site functionality.
6. Third-Party Links
Our website may contain links to third-party sites (e.g., social media or payment gateways). We are not responsible for their privacy practices. Please review their privacy policies separately.
7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, feel free to contact us at:
📧 imagefly@gmail.ca
🌐 www.imagefly.ca